Privacy Center

Uploaded files are stored in private cloud object storage tied to your account path. Application-layer AES-256-GCM encryption is used for new uploads when encryption keys are configured. Access is mediated by authentication, ownership checks, and short-lived signed URLs or decrypt proxies.

You retain ownership of the content you upload. SeraCase AI processes materials to provide organization, OCR, timeline, and export features you request. We do not sell case documents.

• Access and export materials associated with your account
• Delete individual files using secure deletion controls
• Delete cases and request account closure from Settings → My Data

Active account data is retained while your account remains open and as needed to provide the service. Deleted objects are removed from active storage; residual backups may persist for a limited operational window as described in our retention documentation.

Individual file secure-delete removes storage objects and clears encryption metadata. Case deletion removes case-scoped records you own. Full account deletion is available from My Data and removes profile access to the workspace.

Use Export Center and My Data to download packages, OCR text, timeline data, and chat history associated with your cases.

SeraCase AI is designed with Canadian confidentiality expectations in mind for individuals navigating legal matters: account isolation, private storage, transparent AI use, and clear ownership. We align practices toward PIPEDA principles (accountability, consent, limiting collection/use, safeguards, openness, and access).

We maintain a compliance roadmap covering documentation, retention schedules, DPIA-style reviews, and vendor diligence. Formal certification milestones are tracked on the Compliance page and are not claimed until completed.

Essential cookies support authentication and session security. Product analytics, when enabled, measure product usage — not the contents of your legal documents for advertising. AI processing sends necessary case context to the configured model provider to answer questions and organize materials; it is not used to train a public model on your documents in our application design.