SeraCase Trust Center

AI Transparency

How Sera helps organize and prepare — with clear limits.

How Sera uses AI

Our AI assists with organization, document review, and case preparation: extracting text, summarizing documents, proposing timeline organization, drafting working notes, and answering questions about materials you already uploaded — within your signed-in account.

What AI analyzes

  • Document text (OCR or native PDF text)
  • Case context you provide (intake notes, selected case data)
  • Chat questions you ask about your case

What AI does NOT do

  • Provide legal advice or replace lawyers
  • File documents with a court
  • Guarantee completeness or accuracy of extractions
  • Browse other users’ cases
  • Publish your documents publicly

Human verification recommended

Always review AI-proposed timeline events, labels, summaries, and exports before relying on them in negotiations or hearings.

No cross-user learning

Chat and document context are scoped to your account (and, for chat context, to the active case). Another customer cannot see your materials through the product.

Model training on user documents

SeraCase does not use your uploaded documents to train a SeraCase-owned public model. Document text may be sent to the configured AI provider (for example OpenAI) solely to perform the feature you requested, subject to that provider’s terms and our Privacy Policy. We do not offer your case files for advertising datasets.

Data isolation

Authentication, Row-Level Security, and case ownership checks are the primary isolation boundaries. AI prompts include untrusted-document delimiters so model instructions cannot easily override system rules.

SeraCase AI Trust Center