Is my information secure?
A calm overview of how SeraCase protects your case materials — encryption, private cases, and practical steps you control.
Overview
SeraCase is built for sensitive legal preparation. Your documents are encrypted and securely stored, cases stay private to your account, and security features like multi-factor authentication strengthen sign-in. You also control everyday habits: strong passwords, careful exports, and reviewing active sessions.
Why this feature exists
When you’re already stressed, security should reassure — not confuse. This guide explains protection in plain language and points you to deeper Trust Center detail.
Step-by-step
- 1
Use a strong, unique password
Choose a password you don’t reuse elsewhere. Update it from account security tools if you suspect exposure.
- 2
Enable multi-factor authentication
Turn on MFA in Security settings so sign-in requires more than a password alone.
- 3
Keep your account private
Don’t share login credentials. Use Export when someone else needs materials.
- 4
Review sessions and activity
Check sessions and activity periodically so unexpected access doesn’t go unnoticed.
- 5
Read the Trust Center
For infrastructure and policy detail, visit the Trust Center when you want a deeper view.
Best practices
- Sign out on shared devices.
- Be cautious with downloaded export packages — they live outside the product once saved.
- Keep your recovery email accurate for password reset.
Productivity tips
- Enable MFA on day one — it takes a minute and protects everything you upload later.
- Bookmark Security settings and the Trust Center for quick reassurance checks.
Common mistakes
- Reusing passwords from other sites.
- Sharing an account instead of exporting a package for counsel.
- Ignoring sign-in alerts or unfamiliar sessions.
Frequently asked questions
Who can see my case?
Your case is private to your account. Other users cannot access it. See Can other users access my case? for more detail.
Are my documents encrypted?
Yes. Your documents are encrypted and securely stored. See How are documents encrypted? and the Trust Center for more.
Does SeraCase staff read my files?
Access is governed by privacy and security practices described in the Trust Center and Privacy materials. Product features are designed so you work privately in your case workspace.
Screenshots
Illustration placeholder — product screenshot coming soon.
Is my information secure? screenshot placeholderHelpful links
Related articles
- Where are documents stored?
Learn where case materials live after you add them — and what that means for access and exports.
- How are documents encrypted?
Plain-language guidance on encryption: your documents are encrypted and securely stored while you work in SeraCase.
- Can other users access my case?
Your case is private to your account — here’s what that means, and how sharing should work instead.
- Multi-factor authentication
Add a second step to sign-in so your password alone isn’t enough to reach your case.
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