How are documents encrypted?
Plain-language guidance on encryption: your documents are encrypted and securely stored while you work in SeraCase.
Overview
Encryption protects materials so they aren’t left as ordinary readable files at rest in storage. In product language: your documents are encrypted and securely stored. For deeper technical and infrastructure detail, use the Trust Center.
Why this feature exists
People deserve a clear reassurance without needing a cryptography background — plus a path to more detail when they want it.
Step-by-step
- 1
Add documents through SeraCase
Use Add Documents so materials enter the protected product path rather than informal transfers.
- 2
Protect the keys you control — your sign-in
Encryption doesn’t help if someone can sign in as you. Use a strong password and MFA.
- 3
Handle exports as ordinary sensitive files
Downloaded packages are under your control. Store and share them carefully.
- 4
Read Trust Center pages for depth
Open Trust Center security and data-protection pages when you want fuller detail.
Best practices
- Enable MFA.
- Avoid storing export packages in public cloud folders without access controls.
- Keep devices themselves updated and locked.
Productivity tips
- Set up MFA and a password manager once, then focus on case work.
Common mistakes
- Assuming encryption means it’s safe to share your login.
- Posting screenshots of sensitive pages into unsecured chats.
Frequently asked questions
Is encryption the same as privacy from other users?
They’re related but different. Encryption protects stored materials; account privacy and access controls stop other users from opening your case. You need both.
Where can I read more?
Visit the Trust Center and Privacy overview for current, fuller explanations.
Screenshots
Illustration placeholder — product screenshot coming soon.
How are documents encrypted? screenshot placeholderHelpful links
Related articles
- Is my information secure?
A calm overview of how SeraCase protects your case materials — encryption, private cases, and practical steps you control.
- Where are documents stored?
Learn where case materials live after you add them — and what that means for access and exports.
- Trust Center overview
Find security, privacy, infrastructure, and related trust materials in one public Trust Center.
- Multi-factor authentication
Add a second step to sign-in so your password alone isn’t enough to reach your case.
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