Where are my documents stored?
Documents live in private cloud storage tied to your account — not public links or shared folders.
Overview
When you use Add Documents, files are uploaded to private cloud buckets and linked to your case. Objects are not publicly listable. Previews and downloads use short-lived authenticated access.
Why this feature exists
Knowing where files live helps you trust the workspace and plan exports or retention.
Step-by-step
- 1
Upload through Add Documents
Always add files from inside SeraCase so they attach to the correct case and receive encryption and scanning.
Best practices
- Keep originals you need offline as your own backup if your matter requires it.
- Use Export when you need a portable package for counsel.
Productivity tips
- After large batches, confirm files appear under Evidence and Timeline before closing the browser.
Common mistakes
- Assuming email attachments are already in SeraCase — upload them explicitly.
Frequently asked questions
Where are my documents stored?
In private cloud storage associated with your SeraCase account and case. Files are not published as open web links.
Can I download everything later?
Yes. Use Export to build downloadable packages of your materials.
Screenshots
Illustration placeholder — product screenshot coming soon.
Where are my documents stored? screenshot placeholderHelpful links
Related articles
- Is my information secure?
Yes. SeraCase is built so your case materials stay private to your account, encrypted in transit and at rest.
- How does encryption work?
Files are encrypted with AES-256-GCM before storage; traffic to SeraCase uses TLS.
- Can I export everything?
Yes. Export builds downloadable packages of your case materials for backup or sharing with counsel.
- How long are documents stored?
Documents remain in your account until you delete them or a retention policy you configure takes effect.
Was this helpful?