Is my information secure?
Yes. SeraCase is built so your case materials stay private to your account, encrypted in transit and at rest.
Overview
Your cases, documents, chats, and exports belong to your account. Access is authenticated, traffic uses HTTPS/TLS, and uploaded files are encrypted before storage. Other users cannot open your case.
Why this feature exists
Legal documents are sensitive. You should know — clearly — how SeraCase protects them before you upload.
Step-by-step
- 1
Review the Trust Center
Open Trust Center for encryption, storage, and privacy details in plain language.
- 2
Enable MFA
Turn on multi-factor authentication in Settings → Security for an extra sign-in check.
Best practices
- Use a unique, strong password and enable MFA.
- Sign out on shared devices and review active sessions periodically.
- Only upload materials that belong to your matter.
Productivity tips
- Bookmark Trust Center so you can share security basics with a lawyer or family member.
Common mistakes
- Reusing a password from another site.
- Leaving a session open on a shared computer.
Frequently asked questions
Is my information secure?
Yes. Your account is private; files are encrypted with AES-256-GCM before storage; connections use TLS; and database policies keep records scoped to your account.
Can SeraCase staff read my documents?
Access is tightly controlled and audited. Day-to-day product use does not expose your case contents to other customers. See Trust Center and Privacy Policy for details.
Where can I learn more?
Visit Trust Center (/trust) and Security settings in the app.
Screenshots
Illustration placeholder — product screenshot coming soon.
Is my information secure? screenshot placeholderHelpful links
Related articles
- How does encryption work?
Files are encrypted with AES-256-GCM before storage; traffic to SeraCase uses TLS.
- Where are my documents stored?
Documents live in private cloud storage tied to your account — not public links or shared folders.
- Can others access my case?
No. Cases are private to your account. Other SeraCase users cannot open your case.
- Who is responsible for uploaded documents?
Users are responsible for ensuring they have authority to upload materials. SeraCase stores and organizes content but does not decide legality.
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