FAQ2 min readUpdated Aug 3, 2026

What is permanent deletion?

Permanent deletion removes materials after the Trash recovery window ends — and cannot be undone.

Overview

Move to Trash starts a recovery countdown. When that period ends (or when you confirm a permanent purge where offered), SeraCase permanently removes the materials from your active workspace and recovery path.

Why this feature exists

You deserve a clear line between recoverable Trash and true removal.

Step-by-step

  1. 1

    Read the confirmation carefully

    Dialogs show how many days remain and the final removal date before you confirm.

Best practices

  • Export anything you may need later before permanent deletion.
  • Do not permanently delete materials under active legal hold without counsel guidance.

Productivity tips

  • Use Trash as a holding area; only empty when you are sure.

Common mistakes

  • Assuming permanent deletion can be reversed by support.
  • Deleting an entire case without exporting first.

Frequently asked questions

What is permanent deletion?

It is the final removal of trashed materials after the recovery window (or an explicit permanent purge). Those files cannot be restored afterward.

How long is the recovery window?

By default Trash retention is typically 30 days, configurable in your retention settings where available.

Screenshots

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What is permanent deletion? screenshot placeholder

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