Can others access my case?
No. Cases are private to your account. Other SeraCase users cannot open your case.
Overview
SeraCase does not offer multi-user case sharing. Your documents, Timeline, Ask Sera chats, and Insights stay within your signed-in account, protected by authentication and row-level access controls.
Why this feature exists
People often worry a spouse, opposing party, or another customer could see their files. They cannot.
Best practices
- Protect your login with MFA so only you can open the account.
- Sign out when finished on shared devices.
- Use Export if you need to share materials with a lawyer outside SeraCase.
Productivity tips
- Export a lawyer brief or package rather than sharing your password.
Common mistakes
- Sharing account credentials with someone else.
- Leaving the browser signed in on a family computer.
Frequently asked questions
Can others access my case?
No. Your case is private to your account. Other users cannot access it.
What if I need to share with my lawyer?
Use Export or Lawyer Brief to create materials you can send securely outside the app — do not share your password.
Screenshots
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Can others access my case? screenshot placeholderHelpful links
Related articles
- Is my information secure?
Yes. SeraCase is built so your case materials stay private to your account, encrypted in transit and at rest.
- Can I export everything?
Yes. Export builds downloadable packages of your case materials for backup or sharing with counsel.
- How does encryption work?
Files are encrypted with AES-256-GCM before storage; traffic to SeraCase uses TLS.
- Creating your first case
Open a private case workspace and set it up for success.
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