What file types are supported?
PDFs, common images (JPEG, PNG, HEIC, WebP, GIF), and plain text (.txt) — up to size limits per file.
Overview
Add Documents accepts PDFs and everyday image formats plus .txt. Each file has a size limit (typically up to 50 MB). Executables and unsupported types are blocked for safety.
Why this feature exists
Knowing accepted formats prevents upload frustration before you start a batch.
Step-by-step
- 1
Convert when needed
Save Word docs or email to PDF, or photograph pages as JPEG/PNG before uploading.
Best practices
- Prefer text-based PDFs when you have them.
- Keep phone photos upright and in focus.
Productivity tips
- Combine related pages into one PDF when the story is a single exhibit.
Common mistakes
- Trying to upload .exe, .zip, or Office files without converting.
- Uploading huge multi-gigabyte files that exceed limits.
Frequently asked questions
What file types are supported?
PDF, JPEG/JPG, PNG, HEIC, WebP, GIF, and TXT. Other types should be converted or photographed first.
Is there a size limit?
Yes — typically 50 MB per file, with batch limits on how many files you can add at once.
Screenshots
Illustration placeholder — product screenshot coming soon.
What file types are supported? screenshot placeholderHelpful links
Related articles
- Upload failures
Recover when Add Documents fails validation, stalls, or reports a failed batch.
- Large PDF uploads
Succeed with big PDFs by respecting size limits, splitting binders, and allowing extra processing time.
- How accurate is OCR?
OCR works best on clear, upright, high-contrast scans. Blurry photos and handwriting reduce accuracy.
- Browser compatibility
Use a modern, up-to-date browser with cookies enabled for the best SeraCase experience.
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